FAQs
Our slings are the comfiest. Also, uber stylish. Singles start at $119. Triples at $149.
FREE SHIPPING
Free in CAN & USA. International available, calculated at checkout.
MONEY BACK GUARANTEE
If it's not your jam, (unlikely, though! Less than 2% of our buyers return!), send it back to us and we will refund your hard earned cashola.
UNPARALELLED STYLE & COMFORT
We took max comfort into consideration. Our shoulder construction is unlike any other sling and makes babywearing easier, comfier, and more fashionable.
Questions
SINGLES: Ideal for anyone! Experienced or just starting out, the single layer, standard weight sling is perfect for quick ups.
TRIPLES: Perfect for anyone who tends to wear or plans to wear for longer periods of time (>30min). The patent pending triple shoulder sling has an extended shoulder as well as an additional layer to provide your shoulder and back with comfort and support on those longer walks. Unique to True North Slings, this can be your one and only sling from newborn to toddler.
Length: The standard length is approximately 75” the long is 85" and extra long is 95”. We also offer custom sizing to make sure we accommodtae for all bodies! If you're unsure about sizing use a soft measuring tape to measure the path of the ring sling, adding a few extra inches to accommodate for baby. If you are still unsure, visit our sizing chart, join our Facebook chatter page for a consult, or shoot us an email via our contact us page.
WHERE? True North products are now available with FREE SHIPPING to Canada and the USA! We can also ship to many other countries, each is priced differently by the carrier, you can find out more in the Shopping Cart.
HOW LONG? Most orders are shipped out within a week. From the date of order, they are usually delivered within 5-10 business days in Canada, and 5-15 business days in the USA. International shipments depend on the method you choose. Note that times can vary based on economic circumstances and the general world wildness that we are all experiencing right now.
EXPEDITED SHIPPING
If you are looking for a quicker delivery, we do offer a shipping upgrade for a small fee. You can select it during checkout.
DUTIES AND TAXES
Duties and taxes may apply based on your country. Please check your country's policies on Canadian imports.
TRACKING? You will receive an email with tracking information once your product has shipped. Be sure to check your spam filter
RETURNED PACKAGES
Please do note that additional charges may apply if a package is returned to us due to an incorrect or incomplete address provided on your order.
Our products are carefully reviewed for any defects to ensure you are receiving a quality ring sling. Should you identify any defects due to shipping or the manufacturing process, you are entitled to an exchange within 14 days after delivery. Please note that the product must be returned unused and in original packaging with all original tags.
Custom orders are non refundable.
If there are no defects in the sling but you'd like to return for other reasons, please note that we are only able to accept the return of unused/unthreaded products within 14 days of delivery. Please note that the product must be returned unused and in original packaging with all original tags. If you are planning to return a sling, please email us to confirm your eligibility for the return or exchange and once confirmed please ensure you use a trackable shipping method and email us with the tracking number.
Once we receive it, it will be confirmed as unused and we will refund your purchase amount minus a restocking fee of $15.
Used slings or slings purchased second hand are not eligible for a return or exchange.
Linen is one of the oldest and strongest fabrics in the world. Linen is not a thirsty crop and so its more eco-friendly than most other fabrics. Because of its strength and loose weave it is cool, breathable and light weight. Linen has no stretch and doesn't stretch out over time. It drapes beautifully for an elegant look that you'll easily be able to dress up or down.
Our linen is grown and milled in Europe, then dyed and softened in the States. Finding the right balance of softness and sturdiness has been so important to us. One isn't more important than the other, because at the end of the day, we want even our single layer linen slings to be able to comfortably take you to the end of your babywearing days. We hope you love them as much as we do!
Yes, our slings are pre-softened and ready to use out of the package and they only get better with use, so love 'em up!
We have some great video tutorials on our Learn page. Have a look there and if you are having any trouble, don't hesitate to reach out to us via email or join our Facebook Chatter | Buy Sell Trade page to get tips from our True North family.
Linen is very easy to care for! Machine wash in cold water and lay flat to dry. While it’s not necessary to iron your sling, if you prefer, iron with steam at medium-to-hot. If you choose to use detergent, please make sure that its free of optical brighteners. Store your sling in a cool dry place; avoid plastic bags, cardboard boxes and cedar chests.
True North Slings are made in Alberta by local mamas and papas. The majority of our materials are from Canadian and US businesses.
Yes they are! Our slings are made from top quality linen, weight and flammability tested in compliance with Canadian and American safety regulations. Our Aluminum rings are all weight tested to 220 pounds and as with all ring slings, they are approved for use with infants and toddlers from 8-35lb. Proper use of your ring sling is important to ensure your baby's safety. Please take time to watch our videos and read the instruction booklet and safety warnings that come with your sling. Most cities have local babywearing groups - a wonderful resource when it comes to learning how to wear your baby safely.
Our ring slings are tested by a third party lab and are compliant with the Canadian Consumer Product Safety Act (CCPSA), American Society for Testing and Materials (ASTM) weight testing requirements as well as the US Consumer Product Safety Improvement Act (CPSIA). We take safety seriously and ensure that even optional safety standards are adhered to.
You can find a lot of them on our Facebook Chatter | Buy Sell Trade page.