Shipping Destinations and Delivery Times
We offer shipping to destinations within Canada, the USA, and internationally. Our standard delivery options have the following estimated delivery times:
- Canada: 5-10 business days (including production time)
- USA and international: 5-15 business days (including production time)
Please note that these delivery times are estimates and may vary depending on the destination and shipping carrier.
Production and Shipping Timeframe
- We do slow fashion, but fast! We aim to provide our customers with a fast and efficient shipping experience and commit to meeting our destination delivery times, as listed above.
- Because we choose the eco-conscious way of “just in time” inventory, we make all of our products on-demand.
- So, after placing an order, we will produce and ship the items within approximately 2-5 business days, and we use the most efficient shipping methods to get it to you.
- Please note that this timeframe may vary depending on the order volume and product availability, but we do our darndest to make it happen. And it usually does happen.
- And now we are rambling. Okay on to the next.Â
Expedited Production and Shipping
- For customers who are hot to trot in getting their product in their hands, we offer expedited production and shipping options.
- Expedited production options are located in the product listing, and expedited shipping is located at checkout.
- These options are subject to an additional fee, and the delivery timeframes may vary depending on the destination and shipping carrier.
Shipping Fees
Shipping is free over $98 to Canada and the USA. Woo! Thank you, free trade. Anything under is $15.
For our international friends, our rates and expedited shipping are displayed at checkout. They are surprisingly reasonable in most cases (usually ship to Germany for about $35, which is cheaper than a hamburger and fries these days).
We do not mark up the shipping fees charged by the shipping carrier, because that’s just rude.
Customs and Import Duties
- Please note that customs and import duties may be charged for international shipments.
- We agree, that’s no fun, but it’s just the way this whole global trade thing works out.
- These fees are the responsibility of the buyer, and are not included in the shipping fees charged by us (because these rates are different for every country, and as a small business, we don’t have the tech to do that yet).Â
- Customs and import duties vary depending on the destination country and the value of the shipment.
- If you are unsure about the customs and import duties in your country, we recommend contacting your local customs office for more information.
Shipping Carrier and Tracking Information
- We use trusted shipping carriers to ensure that all shipments are delivered in a timely and efficient manner. Usually, UPS or Purolator. Occasionally we use Canada Post for those who have PO box numbers.Â
- We provide tracking information for all shipments, so you can monitor the delivery status of your order.
- If you encounter any issues with the shipping carrier or have any questions about your shipment, please do not hesitate to contact our customer service team for assistance.